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The VA Handbook

Leading the next chapter of The VA Handbook - supporting VAs to build professional, sustainable businesses. Bringing my experience of running a multi-award-winning VA agency and building a team to help VAs not just get started, but grow with structure, confidence and long-term success.

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đź’· The hidden cost of saying yes

Hi Reader,Can you believe it’s July already? That means we’re officially halfway through 2026, making this the perfect time to pause, reflect on how far you’ve come and decide where your focus should be for the second half of the year.As business owners, we're often so busy chasing the next client, the next project or the next milestone that we rarely stop to acknowledge what we've already achieved. Yet taking stock is one of the most valuable things you can do.So, before you dive into the...

Helloo!If you’re in the UK (or anywhere in Europe in fact), I hope you’ve survived this week’s heatwave. My coping methods have included the fan being on when at my desk, keeping the blinds closed and plenty of ice-pops throughout the day! 🥶 Anyway, back to business. With another change of Prime Minster on the horizon in the UK, you might be wondering what this means for your business. Right now, it’s probably not very much. Whenever there’s political or economic uncertainty, it’s easy to...

Hello lovelies,I’m back home after a fab few days in Newcastle for Atomicon ’26. It’s been a hectic week but great to catch up with so many of you (sorry to those I didn’t manage to grab a pic with, I’m pretty rubbish at remembering to get my 📸 out!). For those of you who don’t know what Atomicon is all about, it’s a sales and marketing conference you can attend virtually or in person and there are a ton of sessions with some awesome speakers as well as a ton of virtual events throughout the...

Hello Reader, Issue #15 of the Espresso AI newsletter lands this Thursday and it's a new chapter for the newsletter! Having been our resident AI expert for some time, Jo Munro has decided the time is right to hand over the reins and I’m delighted to share that the brilliant Martha Kilner will be writing Espresso AI going forward. Jo says:“When I started the newsletter, my goal was to help busy VAs make practical sense of AI tools and industry changes in the tech space. However, since selling...

Hi Reader,Happy Thursday! For those of you who survived half term, I hope you’re enjoying a productive week back at work, and for those of you still doing the holiday juggle this week - only one more day to go (hurrah)!I am buzzing after a full day’s planning session for The VA Handbook yesterday. We have SO many exciting developments underway and I can’t wait to share more on these in the coming weeks.What I can say is that we’ve taken on board the feedback many of you have been kind enough...

Hi Reader,I’m celebrating this week as I finally hit the submit button on my Goldman Sachs 10KSB business growth plan. It’s been an incredible four months learning from some top business leaders, amazing academics and a fabulous community of like-minded founders and I’m excited to get cracking with the plan. It also means I have a little more room to breathe and can focus additional time and energy on all things VA Handbook. I’ve spent the last 7 weeks getting to know the business and many of...

Hello Reader,I’m writing today’s newsletter on the train, having spent the last two days in Birmingham for the final residential of the Goldman Sachs 10KSB programme.It’s been an amazing couple of days and I’ve been so inspired by the other 70 founders I’ve been lucky enough to spend time with. It’s also been a great opportunity to pause and reflect on my own journey and how far I’ve personally come in the last few years.It’s something I think we all forget to do often enough. I know I’m...

Hello Reader, The next edition of the Espresso AI newsletter goes out on Thursday, and I wanted to give you a little preview of what paid subscribers will receive. The May issue will include: 1. A simple prompt for making big business decisions If you’ve ever gone round in circles over a serious business decision, this provides a structured way to use AI to help risk assess and stress-test the implications without it hijacking the outcome or telling you to just go for it.2. A thoughtful task...

Hello - and happy Thursday!I’m just back from a great couple of days up north where I spoke at the first Manchester VA Conference.My session was all about confidence and how it doesn’t usually appear before growth - it tends to come because of it.I’ve actually really struggled with confidence over the years, and still regularly do.Most of us are waiting to feel fully ready before we put ourselves out there, raise our prices, pitch ourselves or take the next step… but growth rarely works like...

Hi Reader, After a hectic couple of weeks of travel and events (and more lined up for next week!), this week has been all about getting my head down and cracking on. As much as I love getting out and about, meeting people and learning new things, there’s nothing quite like time working ON my own business and moving things forward.This weekend is a Bank Holiday in the UK (hurrah!) so we get an extra day to spend as we please. My children are away with their dad, so I’ll mostly be playing...